FGW Alert: Tue 20/6/2006
Full advertised service
Nat Rail: 08457484950
On arrival at the station I’m advised that my train is cancelled due to ‘technical difficulties’. WTF does that mean?
How hard is it to send a text message advising your customers (I pay ?157.50 pcm) for this ‘service’ (the train not the text) of the actual, truthful state of the service?
I could have had an extra half an hour in bed or at home, or I could have taken the bus and tube option. Now I will be crammed on to the next train, which will have no extra capacity to accommodate us. Two trains in one. Wow! That’s cost efficient!
Maybe next month I will just neglect to pay for my ticket claiming that I had ‘technical difficulties’ (I forget? It was too hot? Wrong kind of leaves on my broadband line?) and see what happens….